I’m excited to announce the immediate availability of a new service from ConnectSolutions that enables a customer-collaboration solution designed to maximize sales initiatives, improve customer satisfaction, and deliver incremental contribution to the bottom line. connectyou.me provides a real-time channel for customers, partners, and employees to reach the right people within your organization, and is based on the award-winning Adobe Acrobat Connect Pro.
The solution supports a variety of use-cases for online web communication, and provides a significantly differentiated service. Prospects visiting your website or responding to an email campaign can collaborate in real-time with available sales representatives over the web to close business more efficiently. Customers requiring assistance can be connected to your support representatives for real-time incident resolution. Employees requiring assistance can be connected to internal help-desk resources for quick resolution to their questions or issues. connectyou.me provides a real-time communication channel to empower organizations to reach more people while making employees more productive at lower costs.
connectyou.me works with all deployments of Acrobat Connect Pro, including Adobe-Hosted, ConnectSolutions, and on-premise deployments. The service integrates with existing CRM systems such as salesforce.com and Siebel to provide an integrated, multi-channel view of your customers, employees, or partners.
If you are interested in seeing the service in action, please feel free to view a demonstration, or visit connectyou.me for additional information.
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