Archive for the 'web conferencing' Category

ConnectSolutions Live-Streaming Booming in Asia and the Pacific Rim

ConnectSolutions continues to have great success with live web collaboration in Asia and the Pacific Rim. Over the last three years, 10 of our Top 20 countries, as measured by number of site visits and by total time usage, are Asia-Pac Countries.AsiaPacRim

Streaming live, HD video usage has come through private, secure broadcasts from our enterprise clients, as well as large-scale public events.  Our largest public event was the US State Department’s Town Hall with Chinese Youth, that was streamed live from Shanghai last November.

Additionally, ConnectSolutions events with Asia-Pac vary in audience size.  Secure web casting is frequently used for small team meetings, medium sized seminars, and large broadcasts. The ConnectSolutions Podium experience includes interactive features, on a secure, reliable network, that reaches audiences into the thousands.  The Presidential Town Hall event, for instance, had over 9000 viewers.

In the last three years, the largest users in Asia-Pac, were China, India, Japan, Australia, Hong Kong, Singapore, Philippines, New Zealand, Pakistan and Taiwan.

In addition to our Global Top 20, ConnectSolutions also has an excellent track record in live streaming to South Korea, and all of South East Asia.ObamaInChina

Additionally, city statistics continue to show active use in Asia. Of our Top 20 international cities, 16 are in Asia-Pac. Only London, Paris, Sterling and Ottawa were able to crack the top 20, with London the highest at 7th.

For more information about secure, reliable, live streaming video around the globe, please visit this link.

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ConnectSolutions CEO Interviewed by Mixergy

Andrew Warner of Mixergy recently interviewed CS CEO/Co-Founder Michael Fitzpatrick. You can find the full interview here.

Michael and Andrew discuss the history of ConnectSolutions,  from the acquisition of venture capitol money, the signing the company’s first client, the track to profitability, and the continuing growth of the company.

In the interview, Michael talks about ConnectSolutions commitment to “insane, passionate customer service” for our customers in enterprise and government.  He also talks about the time commitment and sacrifice required of entrepreneurs, “every 3am phone call — we know about it.”

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Michael Fitzpatrick interviewed by Robert Scoble

Check out this great interview of ConnectSolutions CEO Michael Fitzpatrick. The interview was conducted by Robert Scoble from Building 43 and Scobleizer blog.

The two discuss the future of streaming video and web collaboration, and what sets ConnectSolutions apart from other competitors. Here are some highlights:

  • A premium, full-screen capable HD webcasting product, that works on PCs, Macs, and iPhones
  • Web collaboration in a secure environment
  • A discussion of how our customers have used social media like Twitter and Facebook to increase audience size
  • How ConnectSolutions’ focus on customer service helps ensure customer success by focusing on providing real-world customer solutions
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Exciting Day at ConnectSolutions

ConnectSolutions is excited to announce two important events in this, our 100th post on the company blog.  The announcements include:

Acquisition of Xuggle

ConnectSolutions has completed the acquisition of Xuggle, a San Francisco company with incredible people and technology that will help us drive our vision of video-centric real-time collaboration.  If you are interested in learning more about Xuggle’s people and technology, I encourage you to take a look here for an FAQ and supporting material.  For the thousands of you working closely with Xuggler, the open source library for real-time video transcoding with Java, we are happy to announce continued support of the community to ensure you continue to build great things with the technology.

Real-Time Collaboration Platform

We are also very excited to announce the availability of the ConnectSolutions Real Time Collaboration platform.  This platform has been purpose-built to provide private-cloud deployments of real-time collaboration technology, including support for one-to-one, group, and broadcast collaboration.  You can learn more about this platform at the link above, as well as see a discussion we had this week with Paul Ritter, Vice President of IMS, on the subject of video-centric real-time collaboration, social media, and mobile platform delivery.

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Planes, Trains, and Telepresence

planes

Telepresence.  These systems are beautiful, exciting, and so insanely expensive that even Fortune 100 companies can’t afford to put them where their employees do their work.

I had to take a three hour train ride, each way, to get to our closest telepresence system and participate in the discussion!

I heard that the other day, and simply had to chuckle.  Organizations are being sold on the “in-person” experience of telepresence, and the resulting increase in employee productivity while also reducing travel budgets.  Yet, these systems are so expensive ($500,000.00 or more, per room, plus monthly recurring fees to support the network infrastructure and maintenance of these complex systems), that even the largest corporations can’t afford to put them in each of their regional offices.  The scarcity of these systems in large corporations is rendering them counter-productive, and actually increasing the amount of travel for some employees like the one I referenced above.  The fact that employees in the field, strategic partners, and customers can’t participate in these experiences is just further insult-to-injury.

For the bitter employee above, there is a happy ending to the story given their investments with ConnectSolutions and our desktop-based web collaboration tools. :)

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