Gartner has placed Microsoft Lync in their Magic Quadrant for Unified Communications.
Gartner positions Microsoft in the Leaders quadrant in its Magic Quadrant for Unified Communications. Gartner writes “UC offers the ability to significantly improve how individuals, groups and companies interact and perform.” The report identifies five UC characteristics that will impact the success of a product and the satisfaction of users, including the user experience, mobility, interoperability, cloud and hybrid and broad solution appeal.
Gartner lists these three key Microsoft Lync strengths:
- Microsoft Lync continues to make significant gains in the market and is attractive to a broad range of enterprises. In many cases, it is initially deployed for its IM, presence and Web conferencing functionalities, with gradual incremental deployments of telephony and video added as follow-on phased deployments for specifically targeted groups or regions.
- The vendor has significantly improved its go-to-market strategy for Lync during the last year, positioning itself to more adequately address the real-time communications requirements of enterprises over the next several years.
- Microsoft has added video capabilities, including support for Lync room-based video systems and interoperability of standards-based video endpoints.
- Customers report that Lync functions can be readily integrated into business processes and applications, providing new, different and effective ways to perform tasks. Often, these new functions are achieved by deploying Lync enhancements from a growing list of ecosystem partners.