Adopting a Unified Communications platform such as Microsoft Lync is an investment for your business. It’s critical to quickly achieve company-wide adoption rates to maximize the return on that investment. Here are a few simple tactics that can make all the difference in encouraging your company to embrace your new unified communications platform, you can read our full list of recommendations in our adoption white paper.
Consider your company culture
Your organization likely has a well-defined company culture and way of disseminating information. Consider what will work best—classroom training? Webinars? Newsletters? All of these can be effective ways to make an initial introduction to Microsoft Lync. Once the introduction is made, it’s all about inspiring regular usage. Competitions or raffles can be great ways to drive adoption and to reward individuals or teams who are making the most effort to adopt Microsoft Lync. Maybe your business is a hip tech startup—try having fun using Microsoft Lync memes to capture attention and pique curiosity.
Trial, Management & Support
Before rolling out Microsoft Lync to your company ensure you conduct a full trial using the same computers and other hardware your employees use every day. Perform the same daily tasks your employees perform as part of the test so that you are fully aware of any potential roadblocks your employees may see. Clearing the road ahead of time will make for a smooth transition—particularly if your employee base is not completely tech savvy. Show employees that adoption the new technology is a top-down priority by encouraging upper-management to enforce a unified communications-only policy for meetings—no cell phones, no land lines, only Lync.
For more ideas on maximizing the return on your Microsoft Lync investment check out our white paper on Microsoft Lync Adoption for small and medium sized businesses.