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Unified Communications Provider ConnectSolutions Builds on Record Growth by Attracting New Go-To-Market Talent

Strong Customer Wins with Federal Government Agencies and Fortune 1000 Enterprises Fuel Revenue Growth

SAN FRANCISCO, March 3, 2015— ConnectSolutions (CoSo), the trusted private-cloud solutions provider for Adobe® Connect™ and Microsoft Lync™, today announced it has added new talent to its executive ranks to build on another year of record growth. 30-year high tech and enterprise messaging veteran Glen D. Vondrick has been appointed Chief Revenue Officer while Stephanie Nevin and David Box join to assume the posts of Vice President of Channel Sales and Partnerships and Senior Director of Marketing, respectively. Christopher Martini also joins as Regional Sales VP for the Western United States.

Tweet This: UC Provider ConnectSolutions Builds on Record Growth by Attracting New Go to Market Talent: bit.ly/1BzjXBH via @ConnectSolutns

ConnectSolutions experienced 20% year over year sales and revenue growth during 2014 as it continued its dominance as the trusted private-cloud solutions provider in the federal government sector and with Fortune 1000 global enterprises, which require the highest levels of security, reliability, and scalability in their mission-critical collaborative communications. More than 400 customers are now on the CoSo MeetingCloud™, the company’s managed private-cloud service offering for Adobe Connect and Microsoft Lync, which is now used by 25 federal government agencies, including the US Departments of Defense, Homeland Security, and Transportation, in addition to the Health Resources and Services Administration, Food and Drug Administration, Centers for Medicare and Medicaid Services, and the Environmental Protection Agency.

Additional 2014 company highlights include:

  • Provided more than seven billion minutes of online collaboration via CoSo MeetingCloud
  • Recorded 3x growth for Adobe Connect sales over previous year as the highest revenue growth partner in the Adobe partner eco-system
  • 70% year over year increase in the number of Microsoft Lync Enterprise Voice seats
  • Recognized as one of the highest growth partners in PGI’s reseller eco-system and among Microsoft’s fastest-growing Lync hosting partners
  • Doubled the company’s Sales and Marketing teams with expansion of field staff across North America

“2014 has been a phenomenal year for ConnectSolutions,” said Michael Fitzpatrick, CEO of ConnectSolutions. “Our expertise and value-added services continue to attract large blue chip enterprises and government agencies to our mission-critical unified communications solutions offered in close partnership with Adobe, Microsoft, and PGI. By adding new seasoned executives to the leadership team, we expect to take the company to even greater heights in 2015.”

As the Chief Revenue Officer, Glen D. Vondrick leads all go-to-market customer-facing functions, including Direct and Channel Sales, Marketing, Customer Enablement, Business Development partnerships, and Technical Support teams. Vondrick’s executive experience spans more than 15 years in executive leadership roles working in enterprise messaging and collaboration within the Microsoft eco-system where he built and directed organizations selling to and supporting Fortune 1000 enterprises, including Sendmail, Inc. and FaceTime Communications (now Actiance, Inc.) as CEO.

Stephanie Nevin is an experienced veteran of the cloud collaboration and communication services space with SaaS companies such as Socialware and Sendmail Inc., bringing more than 20 years driving successful revenue alliances and global sales partnerships with enterprise IT customers. At ConnectSolutions she will focus on driving sales growth through the company’s strategic partnerships in the Microsoft and Adobe eco-systems.

David Box is a seasoned marketing executive with over 20 years of experience, leading highly-successful marketing and demand generation strategies at both large public companies and high growth startups. Most recently he served as Director of Marketing at networked crisis communication provider AtHoc Inc., where during his tenure, the company was recognized by IHS Inc. as the fastest growing mass notification software supplier, nearly doubling market share in two years.

Christopher Martini, Vice President of Sales for the Western Region, comes to ConnectSolutions from Avanade, a managed IT services provider for Office365, Exchange, Lync, and SharePoint, where he was responsible for helping large enterprises unlock the value of the Microsoft stack. Christopher has two decades of experience in the Microsoft ecosystem as an employee, partner and customer. He also spent two years as Chairman of the Microsoft VAR Leadership Council.

Connect with ConnectSolutions:

About ConnectSolutions

ConnectSolutions (CoSo) is the trusted private-cloud solutions provider for Adobe Connect™ and Microsoft Lync™ / Skype™ for Business. With more than 7 billion minutes of cloud collaboration delivered, CoSo products, services, and unrivaled expertise are relied upon by mid-market businesses, global enterprises and government agencies to deliver a superior customer experience in the deployment and ongoing management of mission-critical collaboration solutions.

CoSo MeetingCloud managed service offerings exceed the security, reliability and quality requirements of typical collaboration systems and are trusted by organizations to handle the implementation and ongoing operations of their mission-critical communications.

For more information about Connect Solutions and MeetingCloud, visit: http://connectsolutions.com

ConnectSolutions Survey Shows Working Remotely Benefits Employers and Employees

77% Report Greater Productivity and 52% are Less Likely to Take Time Off

SAN FRANCISCO, Feb. 17, 2015 /PRNewswire/ — ConnectSolutions, the trusted private-cloud solutions provider for Adobe® Connect™ and Microsoft® Lync™, today announced the results of its latest Remote Collaborative Worker Survey, which suggests clear cost-savings and productivity gains for companies that employ remote workers as well as a number of both personal and professional benefits for workers themselves.

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Tweet This: ConnectSolutions survey shows working remotely benefits employers and employees: http://bit.ly/1Cpw96N via @ConnectSolutns

“Our Remote Collaborative Worker Survey suggests there are significant benefits to be gained by both remote workers and their employers with off-site employees motivated to work harder and more efficiently to protect both the personal and professional benefits of working remotely,” said Michael Fitzpatrick, CEO of ConnectSolutions. “Even the personal benefits workers experience can be viewed as employer benefits since workers tend to be happier, less stressed out, and healthier, thereby bringing down the costs of turnover, absenteeism, lower productivity, and other issues.”

Employer Benefits:

Whether remote workers are able to work with greater efficiency off-site or are more motivated to demonstrate off-site effectiveness, of the 39% who work remotely at least a few times per month, 77% report greater productivity while working off site with 30% accomplishing more in less time and 24% accomplishing more in the same amount of time. 23% are even willing to work longer hours than they normally would on site to accomplish more while 52% are less likely to take time off when working remotely—even when sick.

When it comes to camaraderie and collaboration, 42% of remote workers feel they’re just as connected with colleagues as if they were working on-premises, and 10% feel even more connected.

Employee Benefits:

Respondents indicate a clear financial motive in working remotely, with the largest group of remote workers (30%) reporting savings of as much as $5,240 per year simply accounting for expenses. Half of the remote workers surveyed also say being able to work remotely at least some of the time makes them much more likely to stay with the company.

Personal satisfaction and quality-of-life also seem to play a strong role in the allure of working remotely: 45% of remote workers are getting more sleep, 35% are getting more physical exercise, and 42% are eating healthier. Overall, 44% have a more positive attitude and 53% report reduced stress. 51% spend more time with their significant others, adding to the greater job satisfaction.

Technological Drivers:

Of the digital communication and collaboration tools available, email is the most used at 88% with instant messaging (47%), video conferencing (36%), VoIP/Skype (32%), and presence functionality (30%) also commonly relied upon by remote workers. 28% of those surveyed use an enterprise unified communication solution, such as Microsoft Lync.

Mobile devices with growing desktop-like functionality are also doing much to empower workers remotely—at home or in the field, including cafes, parks and other non-traditional locations—with 40% of those surveyed able to conduct at least half of their total workload on a smartphone, tablet or other mobile device.

“What we found is people who work remotely often feel a greater need to perform,” Fitzpatrick added. “But ultimately, successful remote work requires collaboration, and collaboration depends on relationships and frictionless communication.”

353 US Internet users 18 years old and over participated in the ConnectSolutions Remote Worker Survey, conducted online during the month of December, 2014.

Connect with ConnectSolutions:

About ConnectSolutions

ConnectSolutions (CoSo) is the trusted private-cloud solutions provider for Adobe® Connect™ and Microsoft® Lync™.
With over 7 billion minutes of cloud collaboration delivered, CoSo products, services, and unrivaled expertise are relied upon by mid-market businesses, global enterprises and government agencies to deliver a superior customer experience in the deployment and ongoing management of mission-critical collaboration systems.

CoSo MeetingCloud™ private managed service offerings exceed the security, reliability and quality requirements of typical collaboration systems and are favored by organizations that need to trust the implementation and ongoing operations of mission-critical communications.

Media Contact:

Chris Blake
MSR Communications
Phone: +1-415-989-9000
E-mail: chris@msrcommunications.com

SOURCE ConnectSolutions
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Art of Collaboration

Creating Your Enterprise Collaboration Strategy

Before the telephone, if you wanted to talk to someone, you had to be in the same room with them. But by 1880—just two years after the first telephone line was constructed—nearly 50,000 telephones were in use. By 1900, that number grew to 600,000 phones. It was a boon for businesses. A practical, cost-effective method of communication that some say paved the way for skyscrapers.

Fast forward to 2015, and the phone is just one of many tools that allow people to communicate regardless of the distance between them. Email, instant messaging, mobile texting, web conferencing, collaboration software—these are just a few of the tools that are readily and often freely available.

But sometimes, these tools can get in the way of their own intended purpose, especially in the workplace where employees must grapple with the proper application and varying forms of etiquette for each tool. Is it okay to send your co-worker a text message at 11:30 p.m. to inform them of a meeting change? Are other co-workers uncomfortable with video calls on Skype? Given all the open lines of siloed communications, is real work getting accomplished? Is it aligned with the original objectives? Can these messages be easily found when needed later? Are off-site employees truly in tune with on-site teams? Are globally-dispersed organizations truly moving as one?

While the age of consumerized IT continues to drive the adoption of many great, productivity-enhancing consumer technologies by workers in the enterprise, management of these tools needs to come from above. And the need isn’t merely a technical one. There must also be strategic guidelines or policies put in place that assist employees with acquiring the mindset needed to use these tools effectively.

Among the things to consider when creating an enterprise collaboration strategy for your organization, fostering a collaborative workplace environment is key. This means ensuring everyone—from mobile teams and freelancers to even partners and customers—is participating. One of the biggest barriers to enterprise collaboration is team members are typically loathe to share knowledge and workloads. But by modeling ideal collaborative behavior at the C-level, working with HR to create best practices, prioritizing cooperativeness in the hiring process, creating clearly-defined roles, and much more, a truly collaborative environment can begin to take hold.

Additionally, it’s important to make clear decisions on which tools will be used in the workplace and how. While BYOD culture does much to empower people, it can have quite the opposite effect on teams as they struggle to integrate varying communication preferences into existing workflows. Therefore it is critical that the usage, cost and gain (i.e., productivity, travel savings, etc.) of each tool is assessed and cemented as part of corporate policy to deliver uniformity in the way all workers connect and share knowledge, whether it’s in real time or archived. Equally important is identifying and defining tool usage for each of the organization’s collaborative touch points, whether it’s virtual employee to on-site employee or virtual employee to customer.

Have you created an enterprise collaboration strategy for your organization? What other points must be considered? Comment below or join our community discussions on Facebook or Twitter.

Stories from the Front Lines

Why Replication and Persistence in UC Matters

Why is replication and persistence in today’s UC systems important? Consider Defense Connect Online (DCO).

DCO is a military-grade unified communications system set up, powered and maintained by the Defense Information Systems Agency (DISA), Adobe, and ConnectSolutions. With one million users, it’s by far the largest unified communications network in the world. Launched just over seven years ago, DCO helps the men and women of our nation’s Armed Forces stay connected regardless of where they’re deployed—whether it be land, sea or air. The system delivers a rich, multimedia experience with VoIP audio, video conferencing, real-time chat, file sharing, whiteboarding, screen sharing, and mobile device support.

ConnectSolutions developed the proprietary software that allows our nation’s military to have multiple sites replicating data in real time. In the event of any kind of outage or failure, the system automatically switches to the back-up site.

Given that DCO is used to host training webinars, connect with bases, and deploy troops, ships and jets all over the world, losing the system for even a few minutes is more than an inconvenience. Consider a training webinar in which 100 officers are participating. While ongoing training of all military staff is critical, it also means taking time from the people tasked with protecting our nation. Any disruption in a training session or briefing translates into wasted productivity and even more time away from their posts. That’s why it’s so critical to ensure rapid restore time with all the system’s in-progress data and communication streams reconnected to allow the military to resume their work without any further complications.

Another key element of DCO is what we call persistence. Take for instance, daily briefings or military training. Should they need to present a recorded version of the briefing, it comes with all the corresponding chat rooms, info on users in attendance, supporting documents, and more without making any compromises in security or performance.

This may not be your typical UC installation, but it’s one that more organizations should consider using. In many instances, persistence is not present, because it can slow down overall performance—especially in maximum security installations. This means if you were to upload slides in a chat room during a training webinar, the next time you visited the room, you would not see them. With persistence, you can. And with ConnectSolutions, you can do it even in the most secure environments.

It’s one of the reasons why ConnectSolutions serves so many governmental and commercial organizations that require security, performance and reliability in their UC deployments. ConnectSolutions is the only trusted private-cloud solutions provider with more than five years experience delivering unified communications in the private cloud, where data is more secure and reliable.

DCO has enjoyed tremendous growth as it continues to help the DISA foster stronger communication and collaboration within the ranks while dramatically cutting travel and training costs. And it demonstrates just how much similar systems could benefit other globally dispersed organizations both in the public sector as well as commercial industries. We know replication and persistence is a requirement for our nation’s military, but without a constant stream of seamless communication and collaboration, productivity grinds to a halt, regardless of the type of organization—including, perhaps, your organization.

Got a question or comment regarding unified communications? Post it here and be a part of the discussion!

ConnectSolutions Survey Shows Working Remotely Benefits Employers, Employees

77% Report Greater Productivity and 52% are Less Likely to Take Time Off

SAN FRANCISCO, Feb. 17, 2015 /PRNewswire/ — ConnectSolutions, the trusted private-cloud solutions provider for Adobe® Connect™ and Microsoft® Lync™, today announced the results of its latest Remote Collaborative Worker Survey, which suggests clear cost-savings and productivity gains for companies that employ remote workers as well as a number of both personal and professional benefits for workers themselves.

Tweet This: ConnectSolutions survey shows working remotely benefits employers and employees: http://bit.ly/1Cpw96N via @ConnectSolutns

“Our Remote Collaborative Worker Survey suggests there are significant benefits to be gained by both remote workers and their employers with off-site employees motivated to work harder and more efficiently to protect both the personal and professional benefits of working remotely,” said Michael Fitzpatrick, CEO of ConnectSolutions. “Even the personal benefits workers experience can be viewed as employer benefits since workers tend to be happier, less stressed out, and healthier, thereby bringing down the costs of turnover, absenteeism, lower productivity, and other issues.”

Employer Benefits:

Whether remote workers are able to work with greater efficiency off-site or are more motivated to demonstrate off-site effectiveness, of the 39% who work remotely at least a few times per month, 77% report greater productivity while working off site with 30% accomplishing more in less time and 24% accomplishing more in the same amount of time. 23% are even willing to work longer hours than they normally would on site to accomplish more while 52% are less likely to take time off when working remotely—even when sick.

When it comes to camaraderie and collaboration, 42% of remote workers feel they’re just as connected with colleagues as if they were working on-premises, and 10% feel even more connected.

Employee Benefits:

Respondents indicate a clear financial motive in working remotely, with the largest group of remote workers (30%) reporting savings of as much as $5,240 per year simply accounting for expenses. Half of the remote workers surveyed also say being able to work remotely at least some of the time makes them much more likely to stay with the company.

Personal satisfaction and quality-of-life also seem to play a strong role in the allure of working remotely: 45% of remote workers are getting more sleep, 35% are getting more physical exercise, and 42% are eating healthier. Overall, 44% have a more positive attitude and 53% report reduced stress. 51% spend more time with their significant others, adding to the greater job satisfaction.

Technological Drivers:

Of the digital communication and collaboration tools available, email is the most used at 88% with instant messaging (47%), video conferencing (36%), VoIP/Skype (32%), and presence functionality (30%) also commonly relied upon by remote workers. 28% of those surveyed use an enterprise unified communication solution, such as Microsoft Lync.

Mobile devices with growing desktop-like functionality are also doing much to empower workers remotely—at home or in the field, including cafes, parks and other non-traditional locations—with 40% of those surveyed able to conduct at least half of their total workload on a smartphone, tablet or other mobile device.

“What we found is people who work remotely often feel a greater need to perform,” Fitzpatrick added. “But ultimately, successful remote work requires collaboration, and collaboration depends on relationships and frictionless communication.”

353 US Internet users 18 years old and over participated in the ConnectSolutions Remote Worker Survey, conducted online during the month of December, 2014.

Connect with ConnectSolutions:

About ConnectSolutions

ConnectSolutions (CoSo) is the trusted private-cloud solutions provider for Adobe® Connect™ and Microsoft® Lync™.
With over 7 billion minutes of cloud collaboration delivered, CoSo products, services, and unrivaled expertise are relied upon by mid-market businesses, global enterprises and government agencies to deliver a superior customer experience in the deployment and ongoing management of mission-critical collaboration systems.

CoSo MeetingCloud™ private managed service offerings exceed the security, reliability and quality requirements of typical collaboration systems and are favored by organizations that need to trust the implementation and ongoing operations of mission-critical communications.

Media Contact:

Chris Blake
MSR Communications
Phone: +1-415-989-9000
E-mail: chris@msrcommunications.com

Tips for Using Adobe Connect with Low-Bandwidth

When planning an online meeting, it is important to be concious of your own technical environment, as well as the environment of all of your meeting participants.  Adobe Connect has a diverse set of features and functionality that you may use in a meeting, but some of them are best used when your audience has a reliable internet connection.

If you believe your users may be in internet constrained enironments, like on a 3G network, at a coffee shop, or in a remote international location, here are some tips for using Adobe Connect with low-bandwidth to create the best experience for everyone:

adobe connect iphoneSeparate Audio Dial-In: if people are using their phone for audio, then it takes load off the network.  PGi, MeetingOne, and a host of other audio options are available.

Adjust Yourself: Once in a connect room, select Meeting from the menu bar, select Preferences, select Room Bandwidth, and make sure your Optimized Room Bandwidth setting is for “Modem” if you know or suspect that some attendees will be using a slow connection.

Avoid Animations: Animations are great, but for participants in a low-bandwidth environment, the animations will be jumpy.  Instead of being engaging, the animations can simply serve as a distracting reminder that learners are not in a good internet environment.

Upload Videos: If your meeting is going to use a pre-recorded video, make sure you upload it before the meeting starts.  This will allow your meeting participants to watch the video, and only have the latency of downloading from the server.

Web Cams: in a bandwidth-constrained environment, we also recommend adjusting the video stream quality in the Preferences menu.  Additionally, it’s a good idea to limit the number of cameras streaming to one at a time.  Video is a great way to humanize a presentation, but if you have multiple presenters, it’s best to limit the camera to the person speaking.

Avoid Screen Sharing: When a person in screen sharing, they are uploading their stream to a server, which is then downloaded to computers.  With a poor connection, these actions can strain, and create a poor experience.  If you can upload a presentation instead of screen sharing, do that instead.  If you DO need to screenshare, go into your room preferences, and adjust the screenshare quality.

By following these tips for using Adobe Connect with low-bandwidth, you can ensure your participants have a better meeting experience.

Stories from the Front Lines

DISA’s Defense Connect Online: Connecting Our Armed Forces from Land, Sea and Air

There wasn’t anything particularly miraculous about Lamartrus Exley watching his wife give birth to the couple’s first child—unless you count the fact that Exley was in Kyrgyzstan while his wife was in the United Kingdom. Even then, you may not be impressed. Many of us have been using Skype and other social media tools to participate in important moments from afar for years.

The difference is, Lamartrus was a US Air Force staff sergeant assigned to the Transit Center at Manas while his wife Brittney was stationed as part of the Royal Air Force in Lakenheath. Being “together” required being on a secure channel, made possible by the Defense Connect Online (DCO), a military-grade unified communications system provided to all branches of the military by the Defense Information Systems Agency (DISA) and powered by a strategic partnership between Carahsoft, Adobe, and ConnectSolutions.

With one million users, it’s believed to be the largest unified communications network in the world.

Launched just over seven years ago, DCO helps the men and women of our nation’s Armed Forces stay connected regardless of where they’re deployed, whether it be land, sea or air. The system delivers a rich, multimedia experience with VoIP audio, video conferencing, real-time chat, file sharing, whiteboarding, screen sharing, and mobile device support. Users can use the system to host training webinars, connect with bases, and deploy troops, ships and jets all over the world.

DCO has enjoyed tremendous growth as it continues to help DISA foster stronger communication and collaboration within the ranks while dramatically cutting travel and training costs. DCO’s success is a model for how other globally dispersed organizations can benefit from unified communication capabilities.

Improving both classified and unclassified communication and collaboration on such a large scale is no easy task.  Users from all over the world must be connected across a wide range of equipment, regardless of OS, browser, bandwidth limit, or device—including desktop and, increasingly, mobile. And once everything is up and running, there’s a need for continuous maintenance and timely support.

ConnectSolutions is very proud of the role we’ve had in teaming with Carahsoft, Adobe, and DISA on DCO to ensure seamless integration of Adobe Connect and Jabber, while providing ongoing support that protects the system’s uptime and high performance across networks. And we’re humbled by the trust that’s been placed in our team, and how it has helped our Armed Forces globally respond to everything from care of refugees to natural disasters.

Two years ago, the Navy used DCO to help a civilian woman in labor with breech twins get specialized medical assistance on a ship in the middle of the sea. While DCO helped one man witness a birth, it helped others protect a birth.

That’s the power of connection.

ConnectSolutions and Enabling Technologies Partner for Cloud Hosting of Microsoft Lync

Enabling Technologies to be ConnectSolutions reseller partner

SAN FRANCISCO, Nov. 10, 2014 /PRNewswire-iReach/ — ConnectSolutions, the trusted private-cloud solutions provider for Adobe® Connect™ and Microsoft® Lync™, and Enabling Technologies the leading systems integrator of Microsoft Unified Communications systems today announced a strategic partnership for Enabling Technologies to resell the CoSo Meeting Cloud for Microsoft Lync

CoSo MeetingCloud for Microsoft Lync, is a trusted purpose-built managed private-cloud service offering for collaborative communications coupled with domain specific knowledge and expertise. CoSo MeetingCloud™ private managed service offerings are favored by organizations that require their collaboration systems be trusted to meet the stringent security, reliability, and scalability demands of mission-critical communications. CoSo customers understand that implementing complex collaboration systems is not in their core competency and prefer best-in-class services to ensure success.

A three-time Microsoft Worldwide UC Partner of the year, Enabling Technologies Corp. has successfully implemented nearly 1,000 unified communications projects within industries such as education, government, oil and gas, and healthcare. By working with ConnectSolutions, the company can now provide customers the option of a private cloud, managed hosted deployment for Microsoft Lync, with full voice capability and the ability to customize the solution to create additional value for customers.

Organizations will be able to purchased CoSo MeetingCloud for Microsoft Lync directly from Enabling Technologies beginning today.

About ConnectSolutions:

ConnectSolutions (CoSo) is the trusted private-cloud solutions provider for Adobe® Connect™ and Microsoft® Lync™.

With over 7 billion minutes of cloud collaboration delivered, CoSo products, services, and unrivaled expertise are relied upon by mid-market businesses, global enterprises and government agencies to deliver a superior customer experience in the deployment and ongoing management of mission-critical collaboration systems.

CoSo MeetingCloud™ private managed service offerings exceed the security, reliability and quality requirements of typical collaboration systems and are favored by organizations that need to trust the implementation and ongoing operations of mission-critical communications.

About Enabling Technologies:

Enabling Technologies is the leading systems integrator of Microsoft Unified Communications systems. Enabling has 20 years of messaging and real-time communications experience and over 600 deployments of Microsoft Lync/OCS, Exchange and Exchange Unified Messaging. Enabling’s tried-and-true processes have helped customers minimize risk, maximize existing investments, and optimize the end-user UC experience. Enabling takes an all-inclusive approach to projects, mastering the technical components while also optimizing the people and process side to technology rollouts. Having Enabling design, implement, and proactively monitor your Exchange and Lync systems is the first step to changing the way your workforce thinks about communications, for the better.

Media Contact: Debra Schleicher, ConnectSolutions, 415-343-7600

Gartner Places Microsoft Lync in Magic Quadrant

Gartner has placed Microsoft Lync in their Magic Quadrant for Unified Communications.

Gartner positions Microsoft in the Leaders quadrant in its Magic Quadrant for Unified Communications. Gartner writes “UC offers the ability to significantly improve how individuals, groups and companies interact and perform.” The report identifies five UC characteristics that will impact the success of a product and the satisfaction of users, including the user experience, mobility, interoperability, cloud and hybrid and broad solution appeal.

Gartner and Microsoft Lync

Gartner lists these three key Microsoft Lync strengths:

  • Microsoft Lync continues to make significant gains in the market and is attractive to a broad range of enterprises. In many cases, it is initially deployed for its IM, presence and Web conferencing functionalities, with gradual incremental deployments of telephony and video added as follow-on phased deployments for specifically targeted groups or regions.
  • The vendor has significantly improved its go-to-market strategy for Lync during the last year, positioning itself to more adequately address the real-time communications requirements of enterprises over the next several years.
  • Microsoft has added video capabilities, including support for Lync room-based video systems and interoperability of standards-based video endpoints.
  • Customers report that Lync functions can be readily integrated into business processes and applications, providing new, different and effective ways to perform tasks. Often, these new functions are achieved by deploying Lync enhancements from a growing list of ecosystem partners.

Click here for more IT analyst reports on Microsoft products.
Click here for the full Gartner Unified Communications report.

Adobe Connect Add-In for Microsoft Outlook

There is now an Adobe Connect add-in for Microsoft Outlook, that will allow you to easily add your Connect room information to your calendar invites.  Instead of manually using a copy-and-paste function to add virtual meeting information, you can simply use your Outlook client.  Even better, Adobe has created a video to explain how to install the Adobe Connect add-in for Microsoft Outlook.  Watch it here:

By using this add-in, there will be a new Outlook tab dedicated to Adobe Connect, that will give you several options for easily adding Adobe Connect room information into your calendar events. The best part is that you can use a default room for your meetings, or create a new Connect room while you are scheduling. This is an especially useful feature for recurring meetings.

For more information from Adobe, please click here.