Employment Opportunities

System Administrator(s) with Customer Focus
This position is available in Burlingame, CA

ConnectSolutions LLC is looking for an experienced system administrator to support our large deployments of Adobe Acrobat Connect on a VMWare ESX infrastructure. As a member of our team, you will play a pivotal role in building and maintaining our systems and network infrastructure, from design issues to troubleshooting, from performance analysis to capacity planning, from DNS to networking to application
profiling. ConnectSolutions administrators are responsible for making sure that our QuickConnect platform is always‐on and always‐available. The ideal candidate has worked with all aspects of a large production environment and understands what a 99.99% uptime guarantee means. We're seeking someone who is selfmotivated, dedicated to customer satisfaction above all and passionate about designing and implementing
secure, reliable, and scalable systems.

ConnectSolutions offers
• A small team of smart, motivated and experienced people
• A successful company with a proven track record and satisfied customers
• Competitive compensation, and generous employee bonus plan
• The opportunity to work with a range of innovative technology, including VMWare Infrastructure, Linux (Debian and RedHat), Java application servers, Adobe Flex, a global infrastructure, and Microsoft Windows.
• The ability to telecommute part time for the right candidate

Responsibilities
• Work with the IT team to manage hardware and software installation, maintenance and upgrades, in a mixed Linux/Windows environment, with datacenters on two continents
• Manage a cutting‐edge VMWare Infrastructure 3 Environment
• Respond to escalations from Tier‐2 support on system availability and other issues. You will work in a team rotation to provide 24/7 support to our customers, and will carry a pager.
• A significant part of your responsibility is to design and manage the system so as to reduce the frequency of escalations. A big part of our value is our custom software for system management. You will not only use this software, but will help design improvements to it.
• Monitor site stability and performance and scale infrastructure to meet demand
• Troubleshoot site and customer issues. We do not stand on job descriptions, and everyone pitches in to solve problems.

Requirements
• 5+ years experience managing windows and Linux systems
• Proven technical troubleshooting and performance tuning experience.
• Ability to handle on‐call duty as well as out‐of‐band requests.
• Excellent analytical abilities.
• Past experience that demonstrates a strong customer focus
• A solid sense of ownership, urgency, and drive.

Pluses
• Microsoft SQLServer, and MySQL expert
• experience managing VMWare Infrastructure
• client‐server experience
• coding skills
• open source experience

To inquire about this opportunity, please email: sysadmin_job at connectsolutions dot com with your resume and interest.

ConnectSolutions LLC is an equal opportunity employer. We welcome and encourage diversity in the workplace.