Customer Support Plans
ConnectSolutions strives to provide customer support that excedes customer expectations. The company recognizes that innovative technology and focus alone does not guaruntee a customer's success, so appropriate investments are in place with each of our customers to provide exceptional levels of customer support and dedication.
24 x 7 x 365 Availability
When you need support, you shouldn't have to wait for it. ConnectSolutions offers around-the-clock support to ensure you get questions or issues addressed immediately. Experts in your deployment and technology are always standing-by to quickly resolve your issues, and allow you to receive the most from your web communication investment.
Adobe Acrobat Connect Specialists
When you contact ConnectSolutions customer support, you are engaging with a company of experts who've designed, built, deployed, and supported the Adobe Acrobat Connect product for years. This deep knowledge of the product ensures your needs are addressed promptly and accurately each time.
Available Support Plans
The ConnectSolutions Managed Platform subscription includes Basic Support & Maintanence of your Acrobat Connect deployment. Gold Support is also available to ConnectSolutions customers.
24 x 7 x 365
We'll be there, whether you need us or not. With ConnectSolutions, you always have a highly trained support resource available to assist you.
We'll be there, whether you need us or not. With ConnectSolutions, you always have a highly trained support resource available to assist you.
You'll know us by name
With Gold Support, you have a true partner to support your organization. A dedicated contact ensures rapid response and a great relationship to solidify your success with the Acrobat Connect solution.
With Gold Support, you have a true partner to support your organization. A dedicated contact ensures rapid response and a great relationship to solidify your success with the Acrobat Connect solution.