ConnectSolutions QuickConnect

A global managed services platform for secure, scalable deployment of real-time collaboration solutions that seamlessly integrate with existing infrastructure

ConnectSolutions QuickConnect™ is a global managed services platform that enables reliable, scalable, and secure real-time collaboration. The platform combines the instant-on and ease-of-management of a Software-as-a-Service (SaaS) model with enterprise-class deployment and integration flexibility not found in other hosted, multi-tenant environments. The result is an always available real-time collaboration platform that addresses the diverse security, scalability, and integration needs of each organization without the hassle and high costs of deploying and managing software on-premise.

QuickConnect meets the massive scalability and performance requirements needed to support large-scale real-time collaboration usage. Leading government agencies, educational institutions, and enterprises around the world rely on QuickConnect’s advanced monitoring capabilities that proactively notify system administrators of potential issues and smartly adapt to usage patterns ensuring applications are always fine-tuned and operating at maximum capacity. But the proof is in our 99.99% SLA, meaning you never have to worry about the availability of mission critical real-time collaboration solutions deployed on QuickConnect.

Complete Solution for Real-Time Collaboration

With the QuickConnect managed services platform you’ll enjoy a complete, turn-key solution that powers out-of-the box collaboration solutions and a robust development platform.

Highlights of ConnectSolutions' global platform include:

  • Rapid Deployment
  • Organizations are instantly deployed on their own dedicated, scalable, and secure infrastructure. This translates into immediate return-on-investment with our real-time collaboration solutions. 
  • Reliability
  • An always-available service is a fundamental requirement of any mission critical application, and QuickConnect is designed to exceed customer needs. Every aspect of the managed platform has redundancy built-in to ensure no single point-of-failure. This redundancy includes multiple network access points, firewalls, application servers, databases, backups, and system monitoring resulting in service uptime levels that exceed 99.99%.
  • Enterprise Configuration & Integration
  • Because of our unique single-tenant approach, where each customer account is deployed and managed independently, customers can benefit from unlimited opportunities for enterprise-class security and integration not typically found in hosted, multi-tenant environments. Directory Service integration, single sign-on, portal integration, customer specified domains, and secure tunnels are just a few of the examples of what is possible when organizations are deployed in their own dedicated environments.
  • Unlimited Scalability
  • Running your real-time collaboration applications on the QuickConnect managed services platform ensures that the appropriate amount of infrastructure is allocated for your application to run smoothly, and smartly adjusts as application usage grows lowering your initial costs and easily scaling up over time.
  • Unparalleled Security
  • Ensure company data remains secure with QuickConnect.  Our FISMA and JITC certified platform utilizes external security audits, industry-leading security best practices, and a single-tenant approach ensures that your data stays private.
  • Focused, Dedicated Support
  • 24x7x365 access to our knowledgeable technical support team ensures that any issues are quickly brought to a resolution that customers are satisfied with.  Core to our high-touch support philosophy is to keep a case open until you tell us it's closed, not the other way around.
  • Proactive Account Management
  • Organizations who deploy on the QuickConnect platform do not simply receive access to software, but a dedicated partner devoted to your success.  Key to this process is a proactive account management philosophy in which organizations remain in constant bi-directional contact with ConnectSolutions account managers.  Receive value added services as part of your subscription such as monthly usage reports, regular reviews of key business objectives, and a deep understanding of your specific usage and implementation.
  • User Adoption Programs
  • Included in usage of ConnectSolutions products are robust user adoption programs that ensure end users are not just trained on how to use our products, but that they become advocates for product usage within your organization to promote viral adoption.  Account managers assist you with the creation of a customized intranet portal, internal marketing programs, complimentary getting started training for all of your users, tools for internal evangelists, and a host of other innovative programs that ensure a successful rollout.