The promise of real-time collaboration is to make knowledge workers across the enterprise more effective by enabling them to communicate with one another through an integrated, synchronous experience. With ConnectSolutions, enterprise organizations now have access to a rapid, turn-key solution for empowering successful collaboration and more productive workers. It’s never been easier to reduce costs, increase productivity, and eliminate barriers to implementation and adoption. Since we manage the software for you, typical stumbling blocks such as systems that are hard to deploy and maintain and bandwidth intensive features bringing your network to its knees are a non-issue. ConnectSolutions’ real-time collaboration solutions provide a comprehensive platform for real-time collaboration solutions across the enterprise.
Easy to Rollout, Easy to Manage
Deployed on the QuickConnect Managed Services platform, we take the hassle out of running complex backend systems by managing it for you within our own secure, highly available data centers. The result is a fully integrated suite of products that combines the value propositions of Software-as-a-Service with the deployment and integration flexibility afforded by an on premise deployment such as integration with LDAP, Single Sign On, Portals, and CRM systems. The result is a highly secure, highly scalable real-time collaboration that is ready to use in weeks not months.
Collaboration in Context
Our solutions provide unparalleled ease-of-use to provide end users with collaborative features where they need them, when they need them. Key to our approach is a revolutionary paradigm called contextual collaboration in which collaborative features are embedded within end user workflows, available from the applications in which they most commonly work. Whether collaboration needs to happen between two individuals in an instant, geographically dispersed virtual teams, or company wide, your real-time collaboration needs are covered. And when combined with our proactive support, high-touch account management, and customer success programs, the result is collaborative tools that simply work, unimpeded by geographic and organizational boundaries.
The benefits of our unique approach can be reaped by departments across the enterprise. Whether it’s an IT helpdesk needing to serve a community of users, sales departments striving for higher levels of efficiency, marketing looking to increase lead generation, or corporate communications looking for a solution to broadcast information to a diverse community to employees, customers, and partners, our collaboration solutions meet all of these challenges head on.
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One-on-One Collaboration
In many cases, collaboration needs to happen between two individuals to share information and bring issues to resolution or to provide a higher level of customer service though high-touch sales and support. Our one-one one collaboration solutions, built on the Adobe LiveCycle Collaboration Service, can be fully integrated with your existing infrastructure and legacy applications such as enterprise chat servers that you have already deployed. What’s more is that our user-to-user collaboration solutions work seamlessly with our other collaboration solutions meaning one-click escalation into a more robust collaboration session via web conference is available to users in context.
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Team Collaboration & Web Conferencing
Our solutions for team collaboration, based on Adobe’s award winning Acrobat Connect Pro Web Conferencing platform, provide a virtual environment where users can exchange information, reach consensus, and collaborate just like they would in person. Reduce the need for back and forth emails and time-consuming travel by meeting with colleagues, customers, and partners via web conferences run on our secure, scalable platform. As the only provider of managed services for Connect Pro, choosing our QuickConnect platform to underpin your web conferencing deployment is the only choice that combines the rapid time to implementation and anywhere, anytime access of a Software-as-a-Service (SaaS) deployment model with the integration and security capabilities of an on premise deployment.
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Large Events & Webcasting
At the core of our large event solutions is, ConnectSolutions Podium, an Adobe Flash-based webcasting solution that provide organizations with a complete platform to conduct events over the web. Whether you are looking to broadcast a highly secure, employee only all-hands meeting, a public internet-only product launch, or an online simulcast of an in-person user conference, our solutions provide you with the tools needed to ensure these events are a success. With native support for HD quality video, our download free solutions are highly customizable so you can make sure that your brand is extended throughout the entire event lifecycle. And if you need technical help, our Event Services offerings provide you with the best practices and real-world knowledge necessary for pain-free event production.